Refunds / Cancellation Policy

    Here's a Refunds/Cancellations Policy for Medicomp India: Refunds and Cancellations Policy

    1. Order Cancellations
      1. Pre-Shipment Cancellations:
        • You may cancel your order at any time before it has been shipped.
        • To cancel, log into your Medicomp India account and use the cancellation option, or contact our customer support team.
        • Pre-shipment cancellations will result in a full refund of the order amount.
      2. Post-Shipment Cancellations:
        • Once an order has been shipped, it cannot be cancelled.
    2. Refunds
      1. Eligibility for Refunds:
        • Refunds are issued for cancelled orders or in cases of incorrect or damaged products.
        • Prescription medications cannot be refunded unless they are defective or incorrectly supplied.
      2. Refund Process:
        • Refunds will be processed within 5-7 business days after the cancellation is confirmed or the returned item is received and inspected.
        • The refund will be credited to the original payment method used for the purchase.
      3. Partial Refunds:
        • If only part of an order is cancelled or returned, a partial refund will be issued for those items only.
    3. Non-Refundable Items
      1. The following items are non-refundable:
        • Opened or used medications
        • Personal care products that have been opened or used
        • Products with broken seals
        • Products past their expiration date
    4. Refund Exceptions
      1. Damaged or Incorrect Items:
        • If you receive a damaged or incorrect item, contact our customer support within 48 hours of delivery.
        • We may require photographic evidence of the damage or incorrect item.
        • Once verified, we will arrange for a return and full refund or replacement at no additional cost to you.
    5. Cancellation/Refund Fees
      1. No cancellation or refund fees will be charged for eligible cancellations or returns.
    6. Refund Timeframes
      1. Refunds to credit/debit cards: 5-10 business days
      2. Refunds to digital wallets: 3-5 business days
      3. Bank transfers: 7-10 business days
    7. Contact Information
      1. For any queries regarding refunds or cancellations, please contact our customer support team at:
    8. Policy Changes
      1. Medicomp India reserves the right to modify this Refunds and Cancellations Policy at any time. Any changes will be effective immediately upon posting on the Platform.
      2. By using the Medicomp India Platform and making purchases, you acknowledge that you have read, understood, and agreed to this Refunds and Cancellations Policy.